Privacy policy


Effective as of 2018-05-22

JSC “DAKRA” values the protection of personal data, and we therefore place great emphasis on protecting your privacy. This Privacy Policy explains and clarifies how we, as data controller, treat our visitor’s and customer’s personal data according to (EU) 2016/279, the General Data Protection Regulation (GDPR).

1. Personal Data collection

JSC “DAKRA” collects the Personal Data you have provided to us: name, surname, company, e-mail address, phone number, postal address, and / or other data that you provided to us or data which is otherwise necessary for us to collect to fulfill our obligations towards you.

Information you provide to DAKRA, JSC:

You provide JSC “DAKRA” with Personal Data when ordering services, contacting us via telephone or e-mail, etc.

2. Purposes for the processing of your Personal Data and the legal basis for such processing

Your Personal Data is processed by JSC “DAKRA” for the purpose of:

• fulfilling our obligations towards you by processing services you may have chosen to acquire from us;
• handling customer support cases including technical support;
• fulfilling legal obligations, court and authority decisions;
• providing you with information we think might be of your interest to you.

The above processing of Personal Data is based on JSC DAKRA’s legitimate interest of interacting with representatives of our business partners and potential customers.

You may contact JSC “DAKRA” at any time to have your preferences updated or changed.

3. Your rights

Below is a summary of the rights you have under European data protection legislation. The exercise of these rights is free of charge and you may exercise the rights by submitting a written request to us. Please do not hesitate to contact us if you should have any questions regarding your rights (see contact details in the end of this Privacy Notice).

Right of access. You are upon request entitled to receive a copy of your Personal Data that JSC “DAKRA” processes and also to obtain supplementary information about JSC “DAKRA” processing of your Personal Data.

Right to rectification. You have the right to have your Personal Data corrected and/or completed if it is inaccurate and/or incomplete. Right to erasure. You have the right to request that JSC “DAKRA” erases your Personal Data.

Right to restrict processing. You have the right to request restriction of the processing of your Personal Data.

Right to data portability. Under certain circumstances you have the right to receive the Personal Data concerning you which you have provided to JSC “DAKRA” in order to transmit these to another service provider if the processing of the Personal Data is based on your consent or the performance of a contract.

4. Transfer of Personal Data

JSC “DAKRA” may transfer the collected Personal Data to people or companies with whom JSC “DAKRA” has contracts to carry out your ordered services (Example – contact person information providing to logistic company for your order delivery).

5. Retention of your Personal Data

JSC “DAKRA” will store your Personal Data throughout: project implementation, contract validity period and according to legislation of Republic of Lithuania.

6. Security

While JSC “DAKRA” cannot guarantee that unauthorized access will never occur, rest assured that JSC “DAKRA” takes great care in maintaining the security of your Personal Data and in preventing unauthorized access to it through the use of appropriate technology and internal procedures.

7. Confirmation

By using our services, you confirm that you understand and give permission to JSC “DAKRA” to process and transfer your Personal Data in accordance with this Privacy Policy.

8. Contact details

If you have any questions regarding this privacy policy or our processing of personal data, or want to contact us regarding your personal data, please contact